Project details
Client
WoWplay
Category
Design, HP1, UI, UX
eCommerce Customer Experience
WoWplay approached me to redesign their customer flow in order to boost conversion rates. Despite having an excellent product, there was a gap in the buying experience. In collaboration with their local digital growth agency, I developed a customer-centric user flow from the home page to checkout. This redesign increased product awareness, eliminated purchase pain points, and personalized the checkout experience.